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| Accts Rec'v Clerk |
Riverside Medical Group |
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Drs. Lockhart & Yeatts has a full-time position available immediately for an experienced Accounts Receivable Clerk to work in this fast paced office. Responsible for successfully handling a wide variety of clerical, receptionist and insurance duties. Knowledge of ICD9 and CPT coding required. Includes scheduling patient appointments, preparing ultrasound charts and other usual chart filing, checking patients in and out, and collecting payments. Knowledge of standard office equipment and health insurance plans needed. CPC preferred. Hours are Monday - Thursday 8am - 5:15pm and Fridays 8:15am - 12:15 am. |
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| Administrative Assistant |
Riverside Medical Group - Williamsburg |
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| Hampton Roads Eye Associates in Williamsburg has a full time position available immediately for an experienced highly effective Administrative Assistant. Responsible for a variety of clerical duties. Must demonstrate excellent communication, clerical, and customer services skills. Previous high-level clerical experience required, with experience in a medical practice setting preferred. Requires HS diploma and highly developed computer skills. Must be able to respond well to a fast paced office with strong standards of customer service and professionalism. Hours are Monday - Friday. |
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| BOA Rec (RRMC) |
Riverside Regional Medical Center (RRMC) |
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| High school graduate with typing courses, vocational secretarial school preferred, previous experience in a secretarial setting preferred, medical terminology preferred, must be able to type 25 wpm. This is a labor pool position. |
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| Call Attendant |
Riverside Health System |
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| The Riverside Call Service Center has a labor pool call attendant position available. The call attendants will primarily schedule outpatient diagnostic appointments for Riverside facilities. In addition to scheduling appointments successful candidates selected will also be cross trained to assist with other departments in the call center such as insurance verification and patient accounting customer service. Candidates must display a positive, solution-oriented approach to the work in the department and provide excellent customer service to promote ease of access to Riverside services. Must have strong attention to detail, the ability to speak clearly in order to communicate in a positive manner with patients, families, hospital personnel, and office staff regarding a variety of issues. Requires HS diploma. Technical computer training or higher advanced collegiate preparation preferred. |
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| Call Attendant, Processor |
Riverside Health System |
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| Accepts inbound calls from United Way First Call Line and performs outbound follow-up calls for the Health Communications Department. Is able to collect information, document and provide referral on inbound call in the prescribed manner. Performs data entry for various programs. Provides support as needed for mailing and distribution of materials to support various call center functions. Participates in orientation and performance improvement departmental processes as needed. High school graduate, Technical computer training or higher advanced collegiate preparation. Prefer at least 1 year of PC experience and customer service experience. Must be able to type 35 wpm with 5 or less errors and operate standard office equipment. |
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| Charge Coder |
Riverside Medical Group - Newport News |
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| Riverside Inpatient Internal Medicine has a full-time position available for a Charge Coding/Posting Clerk. Responsible for coding, charge entry and general clerical functions. Good communication skills, third party payer knowledge and strong problem solving skills required. CPC required. Hours of operation are 8:30-5:00 M-F. |
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| Chart Auditor |
Riverside Medical Group - Newport News |
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| Riverside Physician Office Services in Oyster Point has a full time Chart Auditor position available immediately. Position responsible for external auditing of physician's medical record documentation. Requires HS diploma and must be CPC certified. Requires extensive knowledge in Evaluation and Management Coding, insurance processing and both CPT/ICD-9 coding. Excellent customer service skills and two years of prior experience in physician coding required. Flexible hours, Hours of Operation are 7:30 am - 5:30 pm, Monday - Friday. |
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| Communications Attendant |
Riverside Behavioral Health Center |
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| Riverside Behavioral Health Center is seeking a labor pool communications attendant to work every other weekend and as needed during the week in the communications department. Responsibilities include working on a multi-line switchboard, processing paging requests, transferring calls, distributing mail, and maintain departmental logs. High School diploma or GED equivalent required. At least one year experience as a systems operator required. |
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| Communications Specialist |
Riverside Health System |
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| Riverside's Ask-A-Nurse Department has an immediate opening for a Communication Specialist. Position will serve as the communication link, facilitating patient transfer, physician consultation and coordination of patient ground/air transport. Will accept inbound and perform outbound calls for intended purpose of providing referrals/coordinating patient transfers. Responds to incoming requests and telephone calls in the prescribed manner. Is able to document, summarize inbound call data and perform outbound calls in the prescribed manner at the prescribed times. Performs data entry for various programs. Provides support as needed for reporting and distribution of materials to support various call center functions. |
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| Compensation and Benefits Analyst |
Riverside Health System |
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| Works under the supervision of the Manager, Compensation Services. Studies, analyzes, and administers various employee benefit and/or compensation programs including -- but not limited to -- life, health, and disability insurance, pension, profit-sharing, and related retirement programs, salary administration, job evaluation, performance appraisal, merit and other salary increases, incentive plans, to ensure that the system remains competitive in the marketplace. Serves as a liaison among benefit plan carriers, RHS Human Resources Departments, and employees in order to provide customer service according to the terms of coverage. Stays abreast of competition and legislative changes to ensure Riverside provides the most competitive, up-to-date products and services. Analyzes Riverside needs and recommends the best solutions to include in the annual benefits renewal. Ensures that Benefits materials, such as CBLs and other educational supplements are updated. Provides customer service and benefit plan problem solving for all centralized benefits plans. Processes other paperwork/payments on a daily, weekly, monthly, or quarterly basis as needed. Also provides assistance to VP-Human Resources and Benefits management on special projects. Associates or four-year degree in Business preferred; may be substituted by 3 to 5 years Benefits or Human Resources experience with specialized training. Knowledge of the Human Resource and Payroll functions. Working knowledge of ERISA laws. Experience with Payroll/Personnel Systems (to include accurate data entry). Intermediate level or above in Microsoft Office software. Ability to handle multiple tasks in a fast paced environment. Ability to reconcile manual records and system generate reports. Knowledge of DRS or other Data Base Software. Ability to handle multiple tasks in a fast-paced environment. 1 to 3 years employee benefits experience, or combination of education and related experience with emphasis on computer skills, payroll processing and meeting deadlines. |
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| File Clerk |
Riverside Medical Group - Newport News |
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| Riverside Physician Office Services has a labor pool position available immediately for an experienced File Clerk. Duties include production of secondary claims, attaching EOB's from primary insurance carrier to forward to secondary insurance carrier, attaching medical notes to worker's comp claims and forwarding to appropriate insurance carrier or employer. Additional duties include answering multi-line phone system, and appropriately transferring and handling callers. Flexible hours. Hours of operation are 7:30 am to 5:30 pm. |
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| Insurance Claims Coordinator |
Riverside Health System |
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| The Riverside Call Service Center has a labor pool position available immediately in the area Insurance Verification. The Insurance Claims Coordinator will primarily be responsible to pre-register patients and verify insurance benefits for patients scheduled for services at Riverside facilities. In addition successful candidates selected will also be cross trained to assist with other departments in the call center such as central scheduling and patient accounting customer service. Candidates must display a positive, solution-oriented approach to the work in the department and provide excellent customer service to promote ease of access to Riverside services. Must have strong attention to detail, the ability to speak clearly in order to communicate in a positive manner with patients, families, hospital personnel, and office staff regarding a variety of issues. Requires HS diploma. Technical computer training or higher advanced collegiate preparation preferred. |
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| Insurance Claims Coordinator |
Riverside Health System |
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| The Riverside Call Service Center has a full time position available immediately in the area Insurance Verification. The Insurance Claims Coordinator will primarily be responsible to pre-register patients and verify insurance benefits for patients scheduled for services at Riverside facilities. In addition successful candidates selected will also be cross trained to assist with other departments in the call center such as central scheduling and patient accounting customer service. Candidates must display a positive, solution-oriented approach to the work in the department and provide excellent customer service to promote ease of access to Riverside services. Must have strong attention to detail, the ability to speak clearly in order to communicate in a positive manner with patients, families, hospital personnel, and office staff regarding a variety of issues. Requires HS diploma. Technical computer training or higher advanced collegiate preparation preferred. |
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| Library Assistant |
Riverside School of Health Careers |
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| Works under the supervision of the Librarian with guidance from Library Technician. Assists librarians by maintaining library resources, helping patrons find information and enforcing library policies. Must be flexible to rotate shifts to cover department scheduling needs. |
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| Medical Assistant |
Riverside Medical Group - Williamsburg |
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Riverside Medical Group Neurosciences has a Labor Pool position available immediately for a Medical Assistant. Successful candidate will work Labor Pool between multiple Neuroscience offices located in Williamsburg, Hampton, and Newport News. Responsible for a wide variety of clinical duties as well as performing clerical duties in a medical environment. Excellent communication, telephone and computer skills is needed . Requires a HS diploma and completion of accredited medical assisting program is preferred. Hours are Monday through Friday. |
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| Medical Office Assistant |
Riverside Tappahannock Hospital (RTH) |
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Riverside Tappahannock Hospital is currently seeking a Medical Office Assistance for a part-time benefited position in our Infusion Center. The infusion center serves the community by providing chemotherapy, blood transfusions, irons infusions and other theraputic treatment for oncology patients.
Hours are Monday - Friday 8:30 - 12:30.
Job Responsibilities: The office assistant is responsible for the flow of daily operations to assist patients with: completion of appropriate forms, satisfaction surveys, weight and vitals, maintaining clean patient care area, screening calls, patient chart documentation and organization, obtaining physician dictation notes, orders, summary reports, assists with billing process to include insurance verification, pre-authorizations, charges, patient registration sheet, assignment of ICD-9 and CPT Codes. Delivery of lab specimans and pharmacy orders. Other duties as assigned.
Job Specifications: High school diploma or equivalent. Additional education preferred in the medical field. 1-2 yers experience in physician office setting; knowledge of medical coding and insurance preferred. Medical assitance experience preferred. Good communication skills, oral and written required. Basic computer skills with working knowledge of Microsoft Word, Excel and Windows; experience with office equipment. Excellent customer service skills and interpersonal skills required.
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| Medical Records Processor |
Hampton Surgery Center |
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| Medical Records Processor works under the direct supervision of the Business Office Supervisor and ensures adherence to established policies and procedures. Responsible for carrying out all policies and procedures associated with the medical records including tagging, microfilm and filing. Effectively utilizes computer system and telephone system to carry out daily activities. High school graduate or equivalent, plus business and office equipment experience to include computers required. Previous healthcare experience preferred with a background in medical terminology. Position to work 20 hours per week. |
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| Office Assistant |
Riverside Medical Group - Williamsburg |
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| Riverside Medical Group Neurosciences has a Labor Pool position available immediately for an Office Assistant. Successful candidate will work Labor Pool between multiple Neuroscience offices located in Williamsburg, Hampton, and Newport News. Responsible for successfully handling a wide variety of clerical, secretarial, receptionist and insurance duties. Includes scheduling patient appointments, filing, checking patients in and out, and collecting payments. Knowledge of standard office equipment and health insurance plans needed. Excellent communication skills required. Ability to handle multiple tasks simultaneously required. Computer skills preferred. Previous experience in a physician practice helpful. Hours are Monday through Friday. |
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| Office Assistant |
Riverside Medical Group - Williamsburg |
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| Riverside Williamsburg Medical Arts Urgent Care has a Full time position available immediately for an Office Assistant. Responsible for successfully handling a wide variety of clerical, secretarial, receptionist and insurance duties. Includes scheduling patient appointments, filing, checking patients in and out, and collecting payments. Knowledge of standard office equipment and health insurance plans needed. Excellent communication skills required. Ability to handle multiple tasks simultaneously required. Computer skills preferred. Previous medical experience preferred. Mon- Fri 8-6PM / rotating weekends. |
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| Office Assistant |
Riverside Medical Group - Newport News |
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| Hampton Roads Eye Associates-Nochimson, Newport News, has a full-time position available immediately for an experienced Office Assistant to work in this fast paced office. Responsible for successfully handling a wide variety of clerical, and insurance duties. Includes scheduling patient appointments, filing, checking patients in and out, and collecting payments. Knowledge of standard office equipment and health insurance plans needed. Hours are 8:30a-5:30p, M-F and every other Saturday from 9a - 12p.. |
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| Office Assistant |
Riverside Medical Group - Hampton |
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Orthopedic and Musculoskeletal Center of Hampton Roads in Hampton has a full time position available immediately for an experienced Office Assistant to work in this fast paced office. Responsible for successfully handling a wide variety of clerical, receptionist and insurance duties. Includes scheduling patient appointments, filing, checking patients in and out, and collecting payments. Knowledge of standard office equipment and health insurance plans needed. Hours are 8:30a-5:30p, M-F. |
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| Office Assistant |
Riverside Medical Group |
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| Commonwealth Family Practice has a full-time position available immediately for an experienced Office Assistant. Includes scheduling patient appointments, filing, checking patients in and out, and collecting payments. Knowledge of standard office equipment and health insurance plans needed. Excellent communication skills required. Ability to handle multiple tasks simultaneously required. Must have advanced knowledge of computers and software programs. Previous Medic/Misys and Centricity experience preferred. Previous experience in a physician practice helpful. Hours are 5 p.m. M/T/TH/F and 9-5:30 p.m on Wed. |
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| Office Assistant |
Riverside Medical Group - Mathews |
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| Mathews Medical Center, located in Mathews, VA has a full time position available immediately for an experienced Office Assistant. Successful candidate will perform a wide variety of clerical duties including, primarily answering telephones but not limited to checking patients in and out of the clinical area, educating and informing patients of practice policies and billing procedures. Referral experience preferred. Requires excellent communication, math and computer skills. Previous physician practice experience preferred. Hours are Monday - Friday 8a-5p and Saturday rotation 8am - 12p. |
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| Office Assistant |
Riverside Medical Group |
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Hampton Roads Surgical Specialist has a full-time position available immediately for an Office Assistant/File Clerk. Responsible for a variety of clerical duties primarily filing and answering phone lines with excellent communication and customer service skills. Duties may also include checking patients in and out, making patient appointments, and educating patients Previous front office experience in a medical practice setting preferred. Requires HS diploma, computer skills, typing skills, front office experience. Hours are 8a-5p, M-F. |
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| Patient Account Rep, Customer Service |
Riverside Health System |
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| The Patient Accounting Customer Service Representative works under the supervision of the Patient Accounting Customer Service Team Leader. Responsible for handling patient inquiries via the telephone. Effectively utilizes computer systems and telephone system to provide accurate, thorough responses to patient account inquiries. Must display a positive, patient centered, solution-oriented approach to the work in the department. Responsible to provide excellent customer service to all persons accessing Patient Accounting or other departments in the call center to promote ease of access to Riverside services. Prefer at least 1 year of experience in medical billing or claims processing. Must have the ability to speak clearly in order to communicate in a positive manner with patients, families, hospital personnel, and office staff regarding a variety of issues specific to a patient account or other general processes related to the Revenue Cycle. Must have excellent communication skills and attention to detail. |
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| Patient Account Representative |
Peninsula Pharmacy |
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| Peninsula Pharmacy Services has a full time position available for an experienced Patient Accounts Representative to perform a variety of accounting and billing functions. This position is responsible for account files and processing of Medicare, Medicaid and third party reimbursement for Peninsula Pharmacy which provides pharmacy and home infusion services as part of Riverside's Home Care Division. The qualified candidate must possess very good communication skills and be able to positively interact with customers, referral souces, vendors and peers. Must demonstrate experience and knowledge to comprehend third party payer contracts, coverage criteria and billing requirements. Must be able to prioritize and possess good problem solving skills. Minimum high school or equivalent education required, Associate's Degree or equivalent education in a relevant filed preferred. Previous experience in Home Care billing preferred, third party billing or reimbursement experience required. Criminal History backgound check required. |
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| Patient Accounts Representative |
Riverside Health System |
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| Works under the supervision of the Billing Supervisor and Manager. Responsible for accurate and timely follow up of all insurance claims and credits. Effectively utilizes computer system and telephone system to carry out daily work activities. Ensures adherence to established policies and procedures. Must have high school diploma. Medical terminology and business office experience preferred. Must have 1 to 2 years related experience. Ability to speak clearly and to type a net of 35wpm or type 5000 keystrokes on an alphanumeric typing test. Good communication skills necessary to positively interact with patients, family member, visitors, physicians, and other staff. Ability to sit for long periods of time. Ability to adapt to a varied routine of office work of office work. Ability to visually review typed work for errors. Ability to communicate via telephone to a variety of groups including patients, family members, physicians, and other staff. |
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| Patient Accounts Representative |
Riverside Health System |
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| Works under the supervision of the Billing Supervisor and Manager. Responsible for accurate and timely follow up of all insurance claims and credits. Effectively utilizes computer system and telephone system to carry out daily work activities. Ensures adherence to established policies and procedures. Must have high school diploma. Medical terminology and business office experience preferred. Must have 1 to 2 years related experience. Ability to speak clearly and to type a net of 35wpm or type 5000 keystrokes on an alphanumeric typing test. Good communication skills necessary to positively interact with patients, family member, visitors, physicians, and other staff. Ability to sit for long periods of time. Ability to adapt to a varied routine of office work of office work. Ability to visually review typed work for errors. Ability to communicate via telephone to a variety of groups including patients, family members, physicians, and other staff. |
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| Patient Billing Representative |
Riverside Medical Group - Newport News |
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| Riverside Physician Office Services (Oyster Point) has a full time position available for an experienced Patient Billing Representative. Responsible for follow-up on all unpaid health insurance claims. Good communication skills, third party payer knowledge, good EOB understanding, and strong problem solving skills required. Previous billing experience preferred. Flexible hours (8 hour days). Hours of operation are 7:30 am - 5:30 pm, Monday - Friday. |
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| Receptionist/Scheduler |
Riverside Medical Group - Williamsburg |
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| Williamsburg Pulmonary has a full-time position available immediately for an experienced Receptionist/Scheduler. Includes scheduling outpatient testing and patient appointments, checking patients in and out, and collecting payments. Knowledge of standard office equipment and health insurance plans needed. Excellent communication skills required. Ability to handle multiple tasks simultaneously required. Previous experience in a physician practice helpful. Hours are Monday-Thursday 8:00 am-5:00 pm. Friday 8:00 am-1:00 pm. |
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| Recruitment Assistant |
Riverside Health System |
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| Riverside Health System's Talent Recruitment Center is seeking a full time dynamic, highly qualified candidate to serve as a Recruitment Assistant. This position works under the supervision of the Manager and Director of the Talent Recruitment Center. The Recruitment Assistant is responsible for supporting system wide recruitment and employment of new team members for RHS by partnering with Recruitment Specialists to perform recruitment functions. The Recruitment Assistant will support achieving organizational objectives primarily focusing on acquiring exceptional talent for Riverside Health System. The Recruitment Assistant is essential to the organization attracting the most qualified team members and with assisting them during their recruitment and employment journey. Prefer candidates with a minimum of 1 year of administrative/secretarial experience working in a fast paced, high volume and demanding environment, preferably in a Human Resources setting. Must be able to type a minimum of 35 wpm. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is required. Knowledge of online application tracking systems is a plus. Must possess excellent interpersonal/human relations skills, verbal and written communication skills to positively interact with candidates, staff and customers. Must have excellent organizational skills. Strong attention to detail, good initiative and drive, strong personal work ethics are all necessary to be successful. Must have the ability to work effectively in a team environment as well as autonomously when needed. A true desire to take accountability and ownership for own work as well as team work. A bachelors degree in Business, HR Management or related degree is highly desirable. Must be able to work flexible hours to meet recruitment needs, hours are 8:00am-5:00pm Monday through Friday, additional hours including evenings and weekends as needed. The role offers excellent human resource experience and an opportunity to develop one's potential. |
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| Registration Representative |
Riverside Regional Medical Center (RRMC) |
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| Performs all types of patient registrations accurately and in a timely manner. Provides patient education regarding insurance benefits, payment obligation, advance directives, hospital policies, etc. Demonstrates creative problem solving for prompt resolution of issues and follows up with long-term resolution ideas. Collects and accounts for patient payments. Previous experience dealing with the public required. Prefer previous experience as a registration clerk with background in medical terminology and computer. Previous experience with medical insurance billing helpful. Ability to speak clearly, type 30 wpm and creativity test or 4000 keystrokes on Alpha-Numeric Test with a minimum of 5 errors. Ability to assist in transfers to a wheelchair and escort patient to room by wheelchair. Must be able to move throughout facility. Must be able to stand and walk for long periods of time. Work hours M-F 8am to 5pm. |
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| Registration Representative |
Riverside Regional Medical Center (RRMC) |
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| Performs all types of patient registrations accurately and in a timely manner. Provides patient education regarding insurance benefits, payment obligation, advance directives, hospital policies, etc. Demonstrates creative problem solving for prompt resolution of issues and follows up with long-term resolution ideas. Collects and accounts for patient payments. Previous experience dealing with the public required. Prefer previous experience as a registration clerk with background in medical terminology and computer. Previous experience with medical insurance billing helpful. Ability to speak clearly, type 30 wpm and creativity test or 4000 keystrokes on Alpha-Numeric Test with a minimum of 5 errors. Ability to assist in transfers to a wheelchair and escort patient to room by wheelchair. Must be able to move throughout facility. Must be able to stand and walk for long periods of time. |
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| Surgery Scheduler/Patient Counselor |
Riverside Medical Group - Williamsburg |
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| Professional, experienced surgery scheduler /patient counselor needed 4 to 5 days week with exceptional customer service skills. Coordinate surgical choices, financing options and surgery scheduling for Cataract and Lasik patients. Knowledge of cataract or Lasik procedures, healthcare financing a plus. Position opening this fall. Join Cullom Eye and Laser Center and work for a progressive company offering many perks including discounted eyewear, Lasik and employee bonus plans. Call 757 345-3001 for an interview or fax resume to 757 345-0168 or 757 345-3102. |
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| Transcription Processor |
Riverside Regional Medical Center (RRMC) |
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| Work under the supervision of the Transcription Supervisor. Responsible for the retrieval of routine and requests for transcription. Accesses information through the computerized databases. Answers the telephone during day and evening hours. Files returned medical records in the appropriate locations. Performs other duties as assigned. High school graduate with clerical courses required. Courses in medical records, particularly medical terminology, preferred but not required. Previous employment in a health care facility, particularly in Medical Records or as a Unit Secretary, preferred but not required. |
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